At 1XL Infra & Real Estate Development LLC, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, process and protect your personal information when you visit or interact with our website, https://infra.1xl.com/ (“Website”), or contact us regarding our real estate investment and asset transformation opportunities.
By using our Website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. About 1XL Infra
We are a UAE-based real estate investment and asset transformation company focused on residential and commercial real estate opportunities in the United Arab Emirates.
Our Website provides information about our company, projects, investment opportunities and related services, and allows interested individuals, investors, businesses and strategic partners to contact us.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our Website, contact us, submit an enquiry, request information or communicate with us.
Depending on how you interact with us, this information may include:
- Full name
- Email address
- Telephone or mobile number
- WhatsApp contact details
- Company or organisation name
- Job title or designation
- Country or location
- Investment interests or preferences
- Information provided in enquiry or contact forms
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you access our Website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- Website interaction and usage information
- Other technical or analytical information collected through cookies or similar technologies
3. How We Collect Information
We may collect information through:
- Contact and enquiry forms
- Direct email communication
- WhatsApp or other communication channels linked through the Website
- Telephone conversations
- Website interactions
- Cookies and similar technologies
- Analytics and website performance tools
- Information you provide during discussions regarding our investment opportunities
4. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our projects and investment opportunities
- Understand your requirements and interests
- Communicate with you regarding potential investment or business opportunities
- Arrange meetings, calls or consultations
- Provide requested information or services
- Manage our business relationships
- Improve our Website, content and user experience
- Analyse Website traffic and performance
- Maintain Website security and prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory requirements
- Maintain business records
- Protect our legal rights and interests
- Send relevant business communications where permitted by applicable law
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by applicable law.
5. Legal Basis for Processing
Where applicable, we process personal information based on one or more lawful grounds, including:
- Your consent
- Taking steps at your request before entering into a business relationship
- Performance of contractual or business obligations
- Compliance with legal or regulatory obligations
- Protection of our legitimate business interests
- Protection of rights, property and security
- Other lawful grounds permitted under applicable UAE laws and regulations
Where processing is based on consent, you may withdraw your consent where applicable. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
6. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, understand Website usage and analyse performance.
These technologies may collect information such as:
- Pages visited
- Session information
- Browser and device information
- Website interaction data
- Traffic sources
- General usage patterns
We may use analytics and website technologies, including tools such as Google Tag Manager, to help manage and understand Website activity.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the Website.
7. Sharing of Personal Information
We do not sell your personal information.
We may share personal information with trusted third parties where reasonably necessary to operate our business, provide requested services, maintain the Website or comply with legal obligations.
Such parties may include:
- Website hosting and technology providers
- Website analytics and performance providers
- CRM or lead management platforms
- Communication and messaging service providers
- Professional advisers and consultants
- Legal, regulatory or governmental authorities where required
- Service providers assisting us with business operations
Where third parties process personal information on our behalf, we expect them to maintain appropriate confidentiality and security measures and to process information only for authorised purposes.
We may also disclose information where necessary to establish, exercise or defend our legal rights or to protect the safety, security and integrity of our business, Website or users.
8. WhatsApp and External Communication Platforms
Our Website may provide links or functionality that allow you to contact us through WhatsApp or other third-party communication platforms.
If you choose to communicate with us through such platforms, your interaction may also be subject to the privacy policies and terms of those third-party platforms.
We recommend reviewing the privacy policies of the relevant third-party services before providing personal information through them.
9. Third-Party Websites and Links
Our Website may contain links to third-party websites, platforms or services.
These third-party websites operate independently from us and may have their own privacy policies and terms of use.
We are not responsible for the privacy practices, content, security or data processing activities of third-party websites.
You should review the privacy policy of any third-party website before providing your personal information.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted to or through the Website.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain our business and legal records, comply with applicable legal and regulatory requirements, resolve disputes and enforce our agreements.
The retention period may vary depending on:
- The nature of the information
- The purpose for which it was collected
- The nature of our relationship with you
- Applicable legal and regulatory requirements
- Our legitimate business and operational requirements
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
12. International Data Transfers
Some of our service providers or technology partners may process or store information outside the United Arab Emirates.
Where personal information is transferred across borders, we will take reasonable steps to ensure that such transfers are carried out in accordance with applicable UAE data protection requirements and appropriate safeguards are maintained.
13. Your Privacy Rights
Subject to applicable law and any relevant limitations, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Request restriction or cessation of certain processing activities where applicable
- Withdraw consent where processing is based on consent
- Object to certain types of processing where applicable
- Request information about how your personal information is processed
- Raise a concern or complaint regarding our handling of your personal information
To exercise any applicable privacy rights, please contact us using the details provided below.
14. Marketing Communications
Where permitted by applicable law, we may contact you regarding relevant investment opportunities, projects, company updates or business communications.
You may request to stop receiving marketing or promotional communications from us at any time by contacting us or using the unsubscribe mechanism provided in the relevant communication.
Please note that even if you opt out of marketing communications, we may continue to send essential or transactional communications where necessary.
15. Children’s Privacy
Our Website is intended for adults and business users and is not directed towards children.
We do not knowingly collect personal information from children through the Website for purposes that are not permitted under applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, legal requirements or regulatory obligations.
Any updated version will be published on this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right or have a concern regarding the handling of your personal information, you may contact us at:
1XL Infra & Real Estate Development LLC
Floor 141, Burj Khalifa, Downtown, Dubai, UAE
P.O. Box: 191234
Email: infra@1xl.com
Toll-Free: 800 1234 1234
18. Governing Law
This Privacy Policy shall be interpreted and governed in accordance with the applicable laws and regulations of the United Arab Emirates.
Any disputes relating to this Privacy Policy or the handling of personal information shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.